Policy

By placing an order on Zack Lin jewelry's website, you are agreeing to the following policy.

Refunds: 

All sales are final, please double check the stye before placing an order. Every item comes with one year warranty. Warranty covers defections from manufacturing, contact me with photograph and shipping label will be provided. Please note that precious metal is soft and can scratch easily, therefore scratch marks and shape changing is not covered. 

Shipping time:

Each piece is handmade by Zack Lin, so shipping time varies depends on the style of the piece. Pendants can take 1~2 weeks and chains can take 2~3 weeks to make before the shipping.

International shipping: 

Customs and duty fees are not included in shipping costs. Zack Lin Jewelry is not responsible for additional costs that may occur after the order has been shipped.